PressIQ Privacy Policy

PRESSIQ PRIVACY POLICY

Effective date: [27 January 2026]

PressIQ is operated by VANTAGE GROUP DIGITAL (ABN 25 596 384 248) (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose and store personal information when you use the PressIQ app and related services (the “Service”).

Contact: info@vantagegroupdigital.com.au

1) What this policy covers

This policy applies to personal information we collect from:

merchants and staff who install or use the PressIQ Shopify app,

visitors to our website(s), and

people who contact us for support.

We aim to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply.

2) Information we collect

Depending on your use of the Service, we may collect:

A. Merchant and account information

store name and store domain (e.g., yourstore.myshopify.com)

name and contact details of authorised users (e.g., email)

plan, billing status, and subscription information (processed via Shopify and/or payment providers)

B. Shopify store data (based on permissions you approve)

products, variants, inventory, collections, vendors, tags

orders and customers only if required by features you enable/approve

metafields and other related store objects if within app permissions

C. Third-party integration data (e.g., Discogs)

If you connect third-party services, we may collect and store:

access tokens/authorisation credentials (e.g., OAuth tokens)

mapping references (e.g., Shopify IDs ↔ third-party listing IDs)

sync state/cursors and processing logs needed to keep systems consistent

D. Usage and technical data

app and website usage logs, diagnostics, crash/error reports

device/browser information, IP address, timestamps

security and audit logs

E. Support communications

content you send us (messages, screenshots, attachments) and metadata needed to assist you

3) How we collect information

We collect information:

directly from you (e.g., when you contact support),

from Shopify when you install/use the app (subject to permissions),

from third-party services you connect (subject to your authorisation), and

automatically via cookies/analytics on our website(s) and logging in the Service.

4) How we use information

We use information to:

provide and operate the Service (including publishing/sync features you enable),

authenticate users and protect against fraud or misuse,

provide support and troubleshoot issues,

process payments and manage subscriptions,

maintain records, audit trails, and service reliability,

improve and develop the Service, and

comply with legal obligations and enforce our terms.

5) Disclosure of information

We may disclose information to:

service providers who help us operate the Service (hosting, analytics, support, communications, payments),

Shopify as required to provide the app and comply with Shopify requirements,

third-party integrations you enable (e.g., Discogs) to perform requested features,

professional advisers (lawyers/accountants/insurers), and

regulators/law enforcement if required by law or to protect rights and safety.

We do not sell personal information.

6) Overseas disclosure

Our service providers (and their infrastructure) may be located outside Australia (e.g., United States, EU). Where we disclose or store information overseas, we take reasonable steps to ensure it is handled consistently with this policy and applicable law.

7) Data security

We take reasonable technical and organisational measures to protect information (e.g., access controls, encryption in transit where supported, logging and monitoring). No system is completely secure and we cannot guarantee absolute security.

8) Data retention

We retain information only as long as needed to:

deliver the Service,

meet legal, tax, accounting, and audit requirements,

resolve disputes and enforce agreements.

You can request deletion of certain data, subject to legal and operational requirements (e.g., billing records, security logs).

9) Access, correction, and complaints

You may request access to or correction of personal information we hold about you by contacting info@vantagegroupdigital.com.au

.

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).

10) Cookies (website)

Our website(s) may use cookies and similar technologies for functionality and analytics. You can control cookies via your browser settings.

11) Changes to this policy

We may update this policy from time to time. We will post the updated version and change the effective date above. Where appropriate, we may notify you via the Service or email.